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All Prices Include UK Mainland Delivery

Delivery Information

UK Mainland* – Free Shipping

Delivery to the UK Mainland* is included in all prices on our website.

Smaller orders of less than 100 sheets – we aim to dispatch orders the same working day if order placed before 3pm. Smaller orders are posted 1st Class Royal Mail or Royal Mail 24.

Larger orders of 100 sheets or over – All stocked labels will be dispatched within 1 working day and sent by Next Day Courier or Royal Mail 24 depending on the weight of the parcel.

All non-stocked or made to order labels will be dispatched between 1 – 5 working days from ordering (depending on the material) and then sent by next day courier. Each of our label range pages states how long you can expect your labels to be dispatched.

If you have any questions regarding delivery please email info@cloudlabels.co.uk and we will be very happy to help.

*Scottish Outlying Areas, Highlands and Islands

Special Shipping Rates apply to the following postcode areas of Scotland:
AB-31-56,AB-41-54,IV-0-99,PA-20-78,PH-15-18,PH-32-33,PH-45-48,PH-49-99,ZE-0-99

Up to 200 sheets are sent via Royal Mail 24 or 48 at no extra cost.
Over 200 sheets – DPD Courier delivery is charged at £12 (£10 + VAT) due to the weight for a 2 – 3 working day delivery service. Labels dispatched within 1 – 5 working days depending on the label type.

Northern Ireland Delivery

Up to 200 sheets are sent via Royal Mail 24 or 48 at no extra cost.

Over 200 sheets – DPD Courier delivery is charged at £15 (£12.50 + VAT) due to the weight for a 2 – 3 working day delivery service. Labels dispatched within 1 – 5 working days depending on the label type.

Republic of Ireland Delivery

Please contact us for a delivery quote for your address.

Europe

Please contact us for a delivery quote for your address.

Other Countries

We can ship to most other countries Worldwide. Please contact us for a delivery quote for your country.

14 Day Returns Policy

At Cloud Labels we believe that customer care is vital, for this reason we offer a 14 DAY NO QUESTIONS ASKED RETURNS POLICY on all stocked items. The goods must be unused and in their original unopened packaging. Please contact us prior to returning your goods. We recommend that you use a courier with a recorded delivery service for your protection as we cannot be held responsible for goods not received. On receipt of the returned labels a refund will be issued.

Please note that some non-stocked label materials and special sizes that are made to order are excluded from our 14 day returns policy and cannot be returned. Please ask if you are unsure and we will be very happy to advise.

If you receive any items incorrectly please contact us so that we can rectify the problem.

In the unlikely event that goods are delivered damaged or faulty please contact us and we will arrange for the goods to be collected from you and a replacement sent upon receipt of the original faulty/damaged goods.

Prices Include UK Mainland Delivery & VAT

Royal Mail 24 or DPD

Fast Dispatch Mon – Fri

Order before 3pm for same working day dispatch.

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